TERMS OF SERVICE
Effective Date: July 17, 2026
Last Updated: July 17, 2026
These Terms of Service, referred to as the “Terms,” govern access to and use of RiveraMethod.com, related websites, online communities, programs, courses, consulting and advocacy services, events, communications, and products offered by Rivera Hybrid Solutions, operating under the Rivera Method brand.
In these Terms, “Rivera Method,” “Rivera Hybrid Solutions,” “RHS,” “we,” “us,” and “our” refer to Rivera Hybrid Solutions and its authorized owners, employees, contractors, instructors, and representatives. “You” and “your” refer to the person accessing or purchasing our Services.
By accessing our website, creating an account, submitting a form, joining a community, enrolling in a program, booking a service, attending an event, or purchasing a product, you agree to these Terms and our Privacy Policy.
Do not use or purchase our Services if you do not agree to these Terms.
1. Services Covered by These Terms
These Terms apply to Rivera Method offerings, including:
The Lymphedema Blueprint Course, also referred to as the “LBC”
Other digital courses, recordings, downloads, workbooks, templates, and educational resources
ILC, PAC, and other insurance-navigation, patient-advocacy, consulting, coaching, or educational services
Professional education, workshops, presentations, and continuing education offerings
Free or paid online communities, including Rivera Method and Thrive communities
Speaking engagements, interviews, workshops, trainings, retreats, conferences, and events
Books, including Drop the Skirt
Xpandasox nonprescription compression socks
Clothing, merchandise, and other physical products that may be offered in the future
Affiliate recommendations and links to third-party products or services
Emails, text messages, webinars, livestreams, video calls, social media content, and other communications
Certain Services may have additional terms presented through a sales page, checkout page, enrollment agreement, booking page, informed-consent form, waiver, speaking agreement, order form, or other written agreement.
When service-specific terms conflict with these Terms, the more specific terms will control for that particular Service.
2. Eligibility
You must be at least 18 years old and legally capable of entering into a binding agreement to purchase or use paid Services.
A parent or legal guardian must complete purchases and agreements on behalf of a minor.
By using the Services, you represent that:
The information you provide is accurate and complete
You have authority to enter into these Terms
Your use of the Services is lawful
You will comply with these Terms and all applicable laws
We may decline, restrict, or terminate access when we reasonably believe these requirements have not been satisfied.
3. Accounts and Account Security
Some Services require an account.
You agree to provide current and accurate information and to update that information when necessary. You are responsible for maintaining the confidentiality of your username, password, and other login credentials.
Unless Rivera Method expressly provides a family, clinic, team, or organizational license, access is licensed only to the individual purchaser.
You may not:
Share your login credentials
Allow another person to access paid materials through your account
Resell, sublicense, or transfer your account
Share downloadable course materials with unauthorized individuals
Attempt to bypass access or payment controls
You are responsible for activity conducted through your account. Contact [email protected] promptly if you believe your account has been accessed without authorization.
4. Educational and Medical Disclaimer
Rivera Method provides education, lived-experience insight, general wellness information, consulting, coaching, and advocacy support.
Website content, courses, books, community discussions, presentations, recordings, downloads, social media content, product information, and other Rivera Method materials are intended for educational and informational purposes.
They are not a substitute for individualized medical evaluation, diagnosis, treatment, therapy, prescription, or emergency care.
Unless expressly established through a separate written clinical agreement, using Rivera Method Services does not create a:
Physician-patient relationship
Therapist-patient relationship
Nurse-patient relationship
Dietitian-patient relationship
Mental-health-provider relationship
Other licensed healthcare-provider relationship
You should consult an appropriately licensed healthcare professional before beginning, stopping, or changing compression, exercise, manual techniques, treatment, medication, supplementation, diet, surgery, or another health-related practice.
Never disregard professional medical advice or delay seeking care because of information provided by Rivera Method.
Individual experiences and outcomes vary. Rivera Method does not guarantee:
Reduction in swelling or symptoms
Improvement in mobility, pain, function, appearance, or quality of life
Prevention of disease progression or complications
Suitability of a treatment or product
Eligibility for surgery or another procedure
A particular clinical, insurance, or wellness result
Emergencies
Rivera Method is not an emergency service and does not monitor website forms, communities, email, text messages, or social media continuously.
Call 911 or the appropriate local emergency service if you believe you are experiencing a medical or other emergency.
5. Compression and Wellness Product Information
Information about Xpandasox, rebounders, supplements, compression products, movement, exercise, or other wellness products is educational and does not constitute individualized medical advice.
Compression products may not be appropriate for every person. You are responsible for:
Reviewing sizing and product instructions
Following manufacturer guidance
Consulting an appropriately qualified healthcare professional when appropriate
Determining whether the product is suitable for your condition and circumstances
Discontinuing use and seeking appropriate professional assistance if you experience an unexpected or concerning reaction
Rivera Method does not guarantee that a product will fit every body, address every condition, or produce a specific health outcome.
6. Insurance Navigation and Patient Advocacy
Rivera Method may provide education and support involving:
Health-insurance coverage
Benefit information
Prior authorization
Medical-necessity documentation
Insurance appeals
External reviews
Reimbursement
Network issues
Provider communications
Coverage for garments, devices, treatments, procedures, or services
General healthcare-system navigation
These Services are educational, strategic, and administrative in nature.
They are not:
Legal representation
Legal advice
Medical treatment
Insurance adjusting
A coverage determination
A utilization-review determination
A guarantee that any claim or appeal will be successful
Using an advocacy or consulting Service does not create an attorney-client relationship, insurer-insured relationship, fiduciary relationship, or agency relationship unless a separate written agreement expressly states otherwise.
Coverage decisions are made by insurers, benefit plans, employers, government programs, independent-review organizations, providers, and other third parties. Rivera Method does not control those decisions.
We do not guarantee:
Prior authorization
Preauthorization
Medical-necessity approval
Coverage
Reimbursement
An appeal outcome
An external-review outcome
A network exception
Provider participation
Payment of a claim
The timing of a determination
Fees paid to Rivera Method compensate us for our time, experience, education, research, review, preparation, consultation, and strategic support. Fees are not contingent on, and do not purchase, a particular outcome.
You remain responsible for:
Tracking insurance and appeal deadlines
Verifying benefit and policy information
Reviewing documents before submission
Providing truthful and complete information
Communicating with your insurer and healthcare providers
Obtaining medical or legal representation when appropriate
Making final decisions regarding your care and insurance matter
Rivera Method may decline or discontinue assistance when a matter is outside our scope, insufficient time remains before a deadline, necessary information is unavailable, a conflict exists, or another professional would be more appropriate.
7. Client Information and Documents
You agree that information and documents you provide are accurate and complete to the best of your knowledge.
When you submit medical records, insurance records, photographs, communications, benefit information, or information concerning another person, you represent that you have the legal authority and appropriate permission to provide that information.
You authorize Rivera Method to review and use submitted information as reasonably necessary to perform the requested Service, subject to our Privacy Policy and any separate authorization you provide.
Do not submit sensitive health, insurance, payment, or identifying information through public community posts, social media, or other channels that Rivera Method has not designated for that purpose.
Ordinary email, text messaging, community discussions, social media messages, and general website forms may not provide the same protections as a secure healthcare or document-management platform.
8. Professional Education
Professional courses, presentations, and educational materials supplement, but do not replace:
Professional education and training
Independent clinical judgment
Licensure requirements
Certification requirements
Employer policies
Applicable laws and regulations
Professional standards of care
Scope-of-practice limitations
Completion of a Rivera Method program does not:
Grant a professional license
Expand a participant’s lawful scope of practice
Authorize a person to diagnose or treat a condition
Create a specialty certification unless expressly stated
Guarantee employment, credentialing, reimbursement, or advancement
Guarantee acceptance of continuing education credit
Continuing education requirements vary by profession, state, licensing board, employer, accrediting organization, and renewal period.
Participants are responsible for confirming that a program satisfies their individual requirements before purchasing or relying on continuing education credit.
9. Free Discovery and Introductory Calls
A free discovery, introductory, or triage call is intended to evaluate general needs, answer preliminary questions, and determine whether a Rivera Method Service may be appropriate.
A free call is not:
Medical treatment
Legal advice
A complete insurance-policy analysis
A complete review of medical records
An appeal consultation
A guarantee that Rivera Method will accept an engagement
A guarantee of a particular recommendation or outcome
Substantive records review, research, appeal strategy, document preparation, or customized advice may require a paid engagement.
10. Prices, Purchases, and Payment
All prices are stated in United States dollars unless otherwise indicated.
You agree to pay:
The displayed purchase price
Applicable sales or use taxes
Shipping charges
Payment-plan installments
Other charges disclosed before purchase
Payment must be received or authorized before access, shipment, or performance unless a written agreement provides otherwise.
Rivera Method may correct pricing, inventory, typographical, or technical errors. If an error materially affects an order, we may cancel the order and refund the amount charged rather than fulfill it at an incorrect price.
We may use third-party payment processors. Payment information may be subject to the payment processor’s terms and privacy practices.
By providing a payment method, you represent that you are authorized to use it.
11. Payment Plans
A payment plan divides a total purchase price into scheduled installments. It is not a monthly subscription unless it is expressly identified as one.
By enrolling in a payment plan, you agree to pay the entire purchase price according to the schedule disclosed at checkout or in the applicable agreement.
Unless otherwise stated in writing:
Failure to participate does not cancel the payment obligation
Failure to complete a course does not cancel the payment obligation
Loss of interest or lack of use does not cancel remaining installments
Canceling access does not eliminate amounts already owed
Failed payments may result in suspension of access
We may make reasonable attempts to process a failed payment using the payment method on file.
12. Lymphedema Blueprint Course and Lifetime Access
The Lymphedema Blueprint Course is a digital educational product.
Purchasing the LBC grants you a limited, personal, nonexclusive, nontransferable license to access and use the course for your own educational purposes.
It does not transfer ownership of the course or its intellectual property.
Definition of Lifetime Access
When a Rivera Method sales page or checkout page expressly offers “Lifetime Access” to the LBC, that phrase means access for the operational and commercial life of the LBC while Rivera Method continues to own, maintain, host, and offer the LBC in its current form or in a substantially similar successor form.
“Lifetime Access” does not mean:
The natural lifetime of the purchaser
Permanent or perpetual access
Guaranteed access for a specific number of decades
Guaranteed operation of a specific website or third-party platform
Guaranteed access to live calls, communities, coaching, consulting, or events
Access to every future course or program created by Rivera Method
Access to unrelated future certifications, memberships, or products
Rivera Method may:
Update course content
Correct outdated information
Add or remove individual lessons
Reorganize the curriculum
Replace materials with updated versions
Migrate the course to a different platform
Change instructors or presentation formats
Discontinue unsupported features
If Rivera Method permanently discontinues the LBC, we will use commercially reasonable efforts to provide advance notice and a reasonable opportunity to download materials that are designated as downloadable.
Certain materials, including streamed video, software features, interactive content, community discussions, live services, and third-party platform functions, may not be downloadable.
Lifetime Access may be terminated if you:
Share account credentials
Distribute course materials
Fail to complete required payments
Infringe Rivera Method intellectual property
Engage in fraud or unlawful conduct
Materially violate these Terms
Rights that cannot legally be waived remain unaffected.
Course Updates
Access to updates means access to updates Rivera Method chooses to incorporate into the purchased LBC.
It does not include:
Separate future courses
New standalone programs
Private consulting
Advocacy services
Events or retreats
Professional certifications
Paid community memberships
Other products sold separately
13. Digital Products and Refunds
Digital products include:
Courses
Videos
Recordings
Downloadable files
Workbooks
Templates
Guides
Digital books
Educational resources
Other electronically delivered content
Unless a different refund policy or guarantee is clearly presented at the time of purchase, digital-product sales are final once access or delivery has been provided.
A refund or correction may be provided for:
A duplicate charge
A product Rivera Method is unable to deliver
A material technical defect caused by Rivera Method that we cannot reasonably correct
A transaction for which a refund is required by law
A refund promise expressly included in the offer at the time of purchase
Requests involving duplicate charges or technical delivery problems should be submitted to [email protected] within seven days after purchase.
Failure to begin, complete, or use a digital product does not create a right to a refund.
Failure to obtain a desired personal, medical, insurance, educational, financial, or professional outcome does not create a right to a refund.
You are responsible for maintaining:
A compatible device
Reliable internet access
A current email address
Software reasonably necessary to access the materials
Copies of materials specifically made available for download
14. Consulting, Advocacy, and Appointment Cancellations
Appointment-specific terms displayed at booking or included in a service agreement control over this section.
When no different policy is disclosed:
Appointments may be canceled or rescheduled with at least 24 hours’ notice
Cancellations made less than 24 hours before the appointment may be nonrefundable
Failure to attend without notice may result in forfeiture of the appointment fee
Arriving late does not require Rivera Method to extend the scheduled end time
A permitted refund may be reduced by the value of work already performed
Research, document review, preparation, and customized work already completed are nonrefundable
If Rivera Method cancels an appointment and cannot provide a reasonable rescheduling option, we will refund the amount paid for the canceled appointment.
Packages containing multiple sessions may have separate expiration, cancellation, and refund provisions disclosed before purchase.
15. Paid Memberships and Recurring Services
If Rivera Method offers an automatically renewing paid community, membership, or subscription, the applicable sales or checkout page will disclose:
The amount charged
The billing frequency
Whether the charge renews automatically
Any introductory period
How to cancel
When cancellation becomes effective
By purchasing an automatically renewing Service, you authorize Rivera Method and its payment processor to charge the payment method you provide according to the disclosed billing schedule until you cancel.
Unless otherwise stated:
Cancellation takes effect at the end of the current paid billing period
Fees already paid are nonrefundable
Partial billing periods are not prorated
Access continues through the end of the paid period
You must cancel before the next scheduled renewal to avoid the next charge
Rivera Method will provide a reasonably accessible cancellation method.
Online recurring offers should clearly disclose their material terms, obtain express informed consent, and provide a simple way to stop recurring charges.
16. Physical Products
Rivera Method currently sells or may sell physical products including:
Drop the Skirt and other books
Xpandasox nonprescription compression socks
Clothing
Branded merchandise
Printed educational materials
Other products added to the store
We make reasonable efforts to describe products accurately. However, packaging, appearance, color, printing, dimensions, and other minor details may vary.
Product images may appear differently depending on lighting, photography, screen settings, manufacturing changes, or device displays.
Rivera Method does not guarantee that every product is suitable for every person or purpose.
17. Book and Merchandise Returns
Unless an item is marked final sale before purchase, an unused physical book or general merchandise item may be returned within 30 days after delivery if:
Rivera Method authorizes the return
The item is in new and resalable condition
The item is unworn and unwashed
The book is unmarked and undamaged
Original packaging, tags, and accessories are included
Proof of purchase is provided
Personalized, autographed, custom-made, clearance, or final-sale items are not returnable when that restriction was disclosed before purchase, except when the item is incorrect or materially defective.
Original shipping charges are nonrefundable unless Rivera Method sent the wrong item or the product was materially defective when delivered.
The customer is responsible for return shipping unless the return results from a Rivera Method error or verified defect.
Unauthorized returns may be refused.
18. Xpandasox Returns and Exchanges
Xpandasox are personal-use compression garments.
For health, hygiene, and product-integrity reasons, Xpandasox cannot be returned or exchanged after they have been:
Removed from sealed or protective packaging
Tried on
Worn
Washed
Altered
Stained
Damaged
Exposed to odors, lotions, oils, or contaminants
Unopened and unused Xpandasox may be returned within 30 days after delivery when:
A return is authorized in advance
Packaging and seals remain intact
Proof of purchase is provided
The product remains in new and resalable condition
The customer is responsible for reviewing the sizing information before ordering.
Ordering the wrong size does not create a right to return opened or tried-on compression socks unless the applicable product page expressly provides a fitting or exchange guarantee.
This restriction does not apply when:
Rivera Method sent the wrong item
The product was materially defective when delivered
Applicable law requires another remedy
The personal-use return restriction should also appear prominently on the Xpandasox product page and near the checkout button. It should not be disclosed only in these Terms.
19. Incorrect, Damaged, or Defective Products
Contact [email protected] promptly if you receive an incorrect, damaged, or materially defective product.
Include:
Your name
Order information
A description of the issue
Photographs when reasonably available
Photographs of the packaging when shipping damage is involved
Claims should be submitted within seven days after delivery unless a longer period is required by law or provided by an applicable manufacturer warranty.
After reviewing the claim, Rivera Method may provide an appropriate:
Replacement
Exchange
Repair
Store credit
Refund
No return-shipping charge or restocking fee will be imposed when Rivera Method sent an incorrect product or the product was materially defective when delivered.
Normal wear, misuse, improper washing, incorrect storage, incorrect sizing, unauthorized alterations, and failure to follow instructions are not product defects.
20. Return Process and Refund Timing
Before returning a product, contact [email protected] to request return instructions.
Do not send a return without authorization.
Approved returns must be sent to the address provided in the return authorization. The business address listed in these Terms may not be the correct return-processing location.
You are responsible for obtaining tracking and retaining proof of shipment.
After an eligible return is received and inspected, refunds are generally issued to the original payment method within 10 business days. Financial institutions may require additional time to post the credit.
Rivera Method is not responsible for return packages that are lost before reaching the designated return location.
21. Shipping and Delivery
Orders are processed according to the timeframe shown on the product page or checkout page.
Processing and delivery dates are estimates and are not guaranteed.
Delays may result from:
Carrier operations
Weather
Natural disasters
Emergencies
Customs
Labor interruptions
Inventory shortages
Address errors
Government actions
Events outside Rivera Method’s reasonable control
You are responsible for providing a complete and accurate delivery address.
If a package is returned because of an incorrect address, refusal, failure to retrieve the package, or another issue caused by the recipient, additional shipping charges may apply.
Tracking information will be provided when available.
If tracking shows a shipment is lost or has not been delivered within a reasonable period, contact Rivera Method so that we may investigate with the carrier.
If tracking shows delivery but you cannot locate the package, you may be required to:
Check with household members or neighbors
Check the delivery location
Contact the carrier
Cooperate with a carrier investigation
Provide a written statement or other reasonable documentation
Rivera Method will provide a remedy when required by law and may provide a replacement or refund after completing a reasonable investigation.
22. International Orders
When international shipping is offered, the recipient is responsible for:
Customs duties
Import taxes
Brokerage charges
Local fees
Import restrictions
Product eligibility in the destination country
Rivera Method does not control customs processing or government charges.
International shipping charges and government fees are generally nonrefundable.
23. Affiliate Links and Third-Party Products
Rivera Method may provide affiliate links or recommendations involving products and services owned, manufactured, sold, or fulfilled by third parties.
These may include:
Rebounder trampolines
Supplements
Wellness products
Compression-related products
Exercise or movement products
Books or educational resources
Other products or services Rivera Method considers relevant
Rivera Method may receive a commission or other financial benefit when you click an affiliate link or complete a purchase.
An affiliate relationship does not increase the price unless the third-party seller expressly states otherwise.
Affiliate Disclosures
Rivera Method will make a clear affiliate disclosure near applicable recommendations or links when required.
The disclosure may state:
Rivera Method may earn a commission if you purchase through this link, at no additional cost to you.
The affiliate disclosures presented near individual links or recommendations are part of these Terms.
Purchases From Affiliate Partners
When you purchase through an affiliate link:
Your purchase is made from the third-party merchant, not Rivera Method
The third-party merchant determines the price
The third party processes the payment
The third party controls inventory, shipping, returns, exchanges, refunds, subscriptions, and warranties
The third party’s terms and privacy policy govern the transaction
Questions about the order must generally be directed to the third-party seller
Rivera Method is not responsible for:
A third party’s fulfillment
Shipping delays
Product availability
Billing practices
Subscription practices
Product defects
Data handling
Refund decisions
Customer service
Changes to a third-party product or service
Nothing in these Terms permits Rivera Method to make false, misleading, or unsubstantiated statements about an affiliate product.
Affiliate Wellness and Supplement Products
Statements about supplements and wellness products are educational and should not be interpreted as individualized medical advice or a guarantee of safety or effectiveness.
You should review the product label, ingredients, warnings, contraindications, and manufacturer information and consult an appropriately qualified healthcare professional before using a supplement or wellness product, particularly if you:
Have a medical condition
Take prescription or over-the-counter medication
Are pregnant or breastfeeding
Are preparing for surgery
Have allergies or sensitivities
Rivera Method does not manufacture or control third-party affiliate products.
Rivera Method Affiliate Program
Rivera Method may operate an affiliate or referral program through which approved individuals or organizations may earn commissions for referring qualifying purchases of the Lymphedema Blueprint Course or other Rivera Method products and Services designated as eligible.
Participation in the Rivera Method Affiliate Program is subject to these Terms and a separate Rivera Method Affiliate Program Agreement, including any commission schedule, advertising standards, brand guidelines, and program policies incorporated into that agreement.
An applicant does not become an approved affiliate merely by applying, creating an account, or sharing Rivera Method content. Rivera Method may approve or reject an application in its discretion, subject to applicable law.
If these Terms conflict with the Affiliate Program Agreement, the Affiliate Program Agreement will control with respect to affiliate participation.
Independent Relationship
Affiliates participate as independent contractors and not as employees, agents, partners, franchisees, joint venturers, healthcare representatives, legal representatives, or authorized spokespersons of Rivera Method.
An affiliate has no authority to:
Enter into an agreement on behalf of Rivera Method
Bind Rivera Method to an obligation
Collect payments on behalf of Rivera Method
Modify Rivera Method’s prices, guarantees, policies, or terms
Make warranties or promises on behalf of Rivera Method
Represent that the affiliate is employed by or legally represents Rivera Method
Provide medical, legal, insurance, or clinical advice on behalf of Rivera Method
Affiliates are responsible for their own business activities, expenses, equipment, licenses, insurance, tax obligations, and compliance with applicable laws.
Required Affiliate Disclosures
Affiliates must clearly and conspicuously disclose their financial relationship with Rivera Method whenever they promote, recommend, review, or link to an eligible Rivera Method product or Service.
The disclosure must appear close to the recommendation or affiliate link and must be reasonably noticeable before a consumer acts on the recommendation.
An acceptable disclosure may state:
Affiliate Disclosure: I may earn a commission if you purchase through this link, at no additional cost to you.
A disclosure hidden in a profile, footer, terms page, hashtag collection, or separate webpage may not satisfy this requirement when consumers are unlikely to notice it.
Affiliates must also use any platform-specific paid-partnership or branded-content disclosure tools required by the applicable social media, advertising, email, or publishing platform. Platform tools do not replace an additional clear disclosure when the tool alone would not adequately communicate the relationship.
Truthful and Authorized Marketing
Affiliates may make only truthful, accurate, and nonmisleading statements about Rivera Method, Amy Rivera, the Lymphedema Blueprint Course, and other eligible products or Services.
Affiliates may use only:
Marketing materials supplied or approved by Rivera Method
Current product descriptions, prices, policies, and offers
Rivera Method trademarks and brand assets in the manner authorized
Personal testimonials that honestly reflect the affiliate’s actual experience
Affiliates may not state or imply that:
The Lymphedema Blueprint Course diagnoses, treats, prevents, or cures lymphedema or another condition
A participant is guaranteed to reduce swelling, pain, symptoms, or disease progression
A participant is guaranteed to receive insurance coverage, reimbursement, approval, or a favorable appeal outcome
The LBC replaces individualized medical care, therapy, treatment, or professional advice
Completing the LBC grants a medical license, clinical credential, certification, or expanded scope of practice unless Rivera Method expressly states this in approved materials
A purchaser is guaranteed a financial, professional, health, insurance, or personal result
A limited-time promotion, discount, deadline, scarcity claim, refund right, or guarantee exists when it has not been authorized by Rivera Method
“Lifetime Access” has a meaning different from the definition provided in these Terms
The affiliate is an employee, clinician, attorney, insurance representative, or official spokesperson for Rivera Method
Affiliates may not alter testimonials, create fictitious reviews, use fabricated customer stories, impersonate a customer or professional, or present paid promotional content as independent journalism or an unbiased review.
Marketing Methods
Unless Rivera Method expressly authorizes a method in writing, affiliates may not promote Rivera Method through:
Unsolicited commercial email
Purchased, rented, harvested, or improperly obtained contact lists
Unsolicited text messages or automated calls
False or misleading advertisements
Fake reviews, fake social accounts, or impersonation
Trademark bidding or paid-search advertising using Rivera Method, Amy Rivera, Lymphedema Blueprint Course, or confusingly similar terms
Domain names, social media usernames, groups, or pages that imply ownership by or official affiliation with Rivera Method
Cookie stuffing, forced clicks, hidden redirects, adware, spyware, or other artificial tracking methods
Unauthorized coupons, discounts, rebates, bonuses, or cash incentives
Misleading countdown timers, false scarcity, or fabricated enrollment deadlines
Content that is discriminatory, unlawful, defamatory, obscene, threatening, or inconsistent with Rivera Method’s reputation
Marketing directed to children
Websites or content that infringe intellectual-property or privacy rights
Collection of sensitive medical, insurance, financial, or identifying information on Rivera Method’s behalf
Commercial email is subject to federal requirements even when an affiliate sends it rather than Rivera Method directly. Businesses have faced liability for unlawful commercial messages sent through affiliate programs, so the separate Affiliate Program Agreement should give Rivera Method the right to approve, monitor, and stop affiliate email campaigns.
Customer and Health Information
Affiliates are not authorized to collect, request, access, store, transmit, or process medical records, insurance records, protected health information, payment information, or other sensitive customer information on behalf of Rivera Method unless Rivera Method has provided separate written authorization and all required privacy and security agreements have been completed.
Potential customers must be directed to Rivera Method’s official website, checkout, support channels, or approved forms when they wish to purchase a Service, submit private information, or request individualized assistance.
Affiliates may not provide individualized medical, legal, insurance, therapeutic, or clinical guidance while representing themselves as Rivera Method affiliates.
Tracking and Commissions
Affiliate commissions are determined through Rivera Method’s designated affiliate-tracking system and the commission terms in effect for the applicable product or promotion.
Rivera Method does not guarantee that every visit, click, lead, or purchase will be attributed to an affiliate. Attribution may be affected by:
Cookie duration
Browser or device settings
Customer use of multiple devices
Another affiliate referral
Direct purchases
Tracking restrictions
Customer deletion of cookies
Technical limitations
The rules stated in the Affiliate Program Agreement
A commission is not earned merely because a tracking link was clicked. A commission becomes eligible for payment only after the underlying transaction qualifies under the Affiliate Program Agreement.
Rivera Method may deny, reverse, offset, or recover a commission associated with:
A refund
Chargeback
Canceled transaction
Duplicate transaction
Fraudulent or unauthorized payment
Affiliate self-referral when self-referrals are prohibited
Affiliate-policy violation
Misleading or unlawful promotion
Transaction that Rivera Method reasonably determines was improperly attributed
Customer failure to complete required payments
Commission percentages, eligible products, attribution rules, payment schedules, minimum payout requirements, and promotional periods will be stated in the separate Affiliate Program Agreement or commission schedule.
No commission structure guarantees that an affiliate will earn any particular amount.
Intellectual Property
Approved affiliates receive a limited, revocable, nonexclusive, nontransferable license to use designated Rivera Method names, links, logos, images, and promotional materials solely to promote eligible products in accordance with the Affiliate Program Agreement.
Affiliates may not:
Claim ownership of Rivera Method intellectual property
Modify logos or brand assets without permission
Register Rivera Method trademarks or confusingly similar terms
Incorporate Rivera Method branding into a business name, domain name, product, course, social media username, or advertising account
Copy, distribute, teach, upload, or provide access to paid Rivera Method course materials
Create a competing course or product from Rivera Method proprietary content
Continue using Rivera Method brand assets after termination
All rights not expressly granted remain with Rivera Method.
Monitoring and Corrective Action
Rivera Method may review affiliate websites, advertisements, emails, social media posts, videos, and other promotional materials relating to Rivera Method.
An affiliate must promptly correct or remove content when Rivera Method reasonably determines that it:
Is false, misleading, outdated, or unsubstantiated
Omits a required affiliate disclosure
Violates program rules
Uses intellectual property without authorization
Creates medical, legal, insurance, regulatory, privacy, or reputational risk
Misrepresents Rivera Method or an eligible product
Failure to correct or remove the content may result in commission suspension, commission forfeiture, termination, or other remedies provided in the Affiliate Program Agreement.
Suspension and Termination
Rivera Method may suspend or terminate an affiliate for violating these Terms, the Affiliate Program Agreement, advertising standards, intellectual-property requirements, privacy obligations, or applicable law.
Rivera Method may immediately terminate participation when necessary to address fraud, deceptive advertising, unlawful communications, intellectual-property misuse, customer harm, data-security concerns, or material reputational risk.
Upon termination, the affiliate must stop representing an association with Rivera Method and discontinue use of Rivera Method links, trademarks, logos, promotional materials, and confidential information.
The treatment of commissions pending at termination will be governed by the Affiliate Program Agreement.
24. Speaking Engagements and Organizational Services
Speaking engagements, workshops, professional trainings, organizational consulting, event appearances, and customized services may require a separate written agreement.
That agreement may address:
Fees and deposits
Payment deadlines
Travel and lodging
Cancellation and postponement
Recording and media rights
Audience size
Event responsibilities
Customization
Intellectual property
Confidentiality
Force majeure
Equipment and venue requirements
The signed engagement agreement controls if it conflicts with these Terms.
An inquiry, proposal, or preliminary conversation does not reserve a date unless Rivera Method confirms the engagement in writing and any required agreement and payment have been completed.
25. Events, Retreats, and Physical Activities
Participation in an event, retreat, movement demonstration, exercise session, or wellness activity may involve physical exertion, travel, environmental conditions, food, equipment, and interaction with other participants.
You are responsible for:
Determining whether participation is appropriate for you
Informing Rivera Method of relevant accessibility needs
Following safety instructions
Obtaining professional medical clearance when appropriate
Declining an activity that you cannot safely perform
Separate event terms, waivers, acknowledgments, media releases, or informed-consent documents may be required.
Refusal to complete required documentation may result in denied participation.
26. Community Standards
Rivera Method communities are intended to provide respectful education, support, and connection.
You may not:
Harass, threaten, intimidate, discriminate against, or exploit another person
Post unlawful, defamatory, fraudulent, or deliberately misleading material
Impersonate another person
Misrepresent professional credentials
Provide diagnosis or treatment outside your lawful professional role
Share another person’s health information or private communications without authorization
Record or distribute another member’s personal story without permission
Screenshot and publicly distribute private community content
Send spam or unauthorized solicitations
Recruit members for unrelated commercial services without permission
Upload malware or interfere with platform operation
Circumvent access controls
Share paid content with nonmembers
Collect member information for marketing, research, media, artificial intelligence training, or commercial use without authorization
Rivera Method may remove content or suspend or terminate access when reasonably necessary to:
Enforce these Terms
Protect members
Prevent disruption
Address safety or legal concerns
Preserve the purpose of the community
Private or members-only communities reduce public visibility but do not guarantee confidentiality.
Members should use discretion when sharing personal, medical, insurance, financial, or identifying information.
Community participation does not create a healthcare-provider relationship or guarantee that advice from another member is accurate or appropriate.
27. Honest Reviews and Feedback
Nothing in these Terms prohibits you from providing an honest review or expressing a truthful opinion about Rivera Method.
Reviews and feedback may not contain:
False statements presented as fact
Unlawful threats
Harassment
Another person’s private information
Content that infringes intellectual-property rights
Fraudulent or manipulated information
If you voluntarily provide suggestions or general feedback, Rivera Method may use that feedback to improve its Services without owing compensation.
Rivera Method will not publicly use your private health story, photograph, testimonial, or case result for advertising without permission or another lawful basis.
28. Testimonials and Results
Testimonials and case examples describe individual experiences.
They do not guarantee that another person will experience the same:
Health result
Insurance outcome
Financial result
Professional result
Educational result
Product experience
Rivera Method will not knowingly publish a false testimonial, materially change the meaning of a testimonial, or require a positive review as a condition of an incentive.
When an incentive is offered for a review, the incentive may not be conditioned on the review being positive, and the material relationship must be disclosed where required.
29. Intellectual Property
Rivera Method content is owned by or licensed to Rivera Method and is protected by applicable intellectual-property laws.
Protected materials include:
The Rivera Method curriculum and frameworks
The Lymphedema Blueprint Course
Drop the Skirt
Books and written materials
Videos and recordings
Presentations
Worksheets
Guides
Templates
Downloads
Graphics
Photographs
Website content
Branding
Logos
Community content created by Rivera Method
Course organization and instructional materials
Purchasing or accessing a Service grants you a limited, revocable, personal, nonexclusive, nontransferable license to use the materials for your own lawful educational purposes.
Unless Rivera Method authorizes it in writing, you may not:
Copy or reproduce the materials
Republish or publicly display them
Upload them to another platform
Share course access
Distribute downloads
Sell or sublicense the materials
Create derivative courses, books, programs, or certifications
Teach Rivera Method materials as your own curriculum
Remove copyright, trademark, or ownership notices
Scrape or systematically download website or course content
Use materials to develop a competing product
Use materials to train, fine-tune, evaluate, or populate an artificial intelligence system, database, chatbot, or knowledge product
Claim ownership of Rivera Method intellectual property
Healthcare professionals may apply general knowledge learned through Rivera Method within their lawful professional practice. They may not reproduce or distribute Rivera Method’s proprietary materials unless an applicable license expressly permits it.
30. User Content
You retain ownership of original content you submit, including questions, comments, and community posts.
By submitting content within a Service, you grant Rivera Method a limited, nonexclusive license to host, store, format, reproduce, and display the content as reasonably necessary to operate, moderate, and provide that Service.
This operational license does not give Rivera Method unrestricted permission to use your private story, photograph, medical information, or testimonial in public advertising.
You represent that:
You have the right to submit the content
The content is accurate to the extent it is presented as fact
The content does not violate another person’s rights
You have permission to share information concerning another person
We may remove user content that violates these Terms or creates a legal, privacy, or safety concern.
31. Recordings and Media
Courses, webinars, interviews, community calls, presentations, and events may be recorded when appropriate notice is provided.
Additional consent may be requested when required by law or when a recording will be used publicly.
Participants may not independently:
Record
Livestream
Photograph restricted materials
Create unauthorized transcripts
Distribute session content
Commercially use a recording
A separate media release may govern public use of a participant’s name, image, voice, story, or testimonial.
32. Third-Party Platforms and Links
Rivera Method may use third-party services for:
Website hosting
Course delivery
Communities
Video conferencing
Payment processing
Scheduling
Email and text communications
Shipping
Social media
File storage
Analytics
Affiliate tracking
Third-party platforms operate under their own terms and privacy policies.
Rivera Method does not guarantee that a third-party platform will remain continuously available, error-free, or unchanged.
We may migrate a Service to another platform when reasonably necessary.
Links to third-party websites are provided for convenience or reference. Their inclusion does not mean Rivera Method controls every statement, practice, or item appearing on those websites.
33. Communications
By providing your contact information, you agree that Rivera Method may send communications reasonably necessary to administer your:
Account
Purchase
Appointment
Course access
Community access
Payment plan
Shipping
Support request
Advocacy or consulting engagement
Transactional and service communications may be sent even when you have opted out of marketing, to the extent permitted by law.
Marketing emails and text messages are governed by the consent language presented when you subscribe.
Consent to receive marketing text messages is not a condition of purchase.
You may withdraw marketing consent through the unsubscribe or opt-out method provided in the communication. For text messages, you may reply STOP to opt out and HELP for assistance where supported.
Message frequency varies. Message and data rates may apply.
Rivera Method does not guarantee delivery of every email or text because delivery may be affected by carriers, service providers, filtering systems, or information you provide.
34. Privacy
Our Privacy Policy explains how Rivera Method collects, uses, discloses, stores, and protects personal information.
These Terms do not replace:
The Privacy Policy
An authorization to use or disclose information
A text-message consent
A media release
An informed-consent document
A service-specific privacy notice
Any legally required health-information notice
You should review the Privacy Policy before submitting personal information.
35. Prohibited Conduct
You may not use the Services to:
Violate a law
Commit fraud
Submit false payment or identity information
Infringe another person’s rights
Obtain unauthorized access to an account or system
Interfere with website or platform operation
Transmit malicious code
Harvest personal or health information
Reverse engineer protected technology
Misrepresent credentials
Resell access without authorization
Engage in harassment or exploitation
Make unauthorized commercial use of Rivera Method content
Circumvent security, access, or payment controls
36. Suspension and Termination
Rivera Method may suspend or terminate access when you:
Materially violate these Terms
Fail to pay amounts due
Share paid access
Misuse intellectual property
Engage in fraud
Threaten another person’s safety
Disrupt a community or event
Create a material security or legal risk
Engage in unlawful conduct involving the Services
When reasonable, Rivera Method may provide notice and an opportunity to correct the violation. Immediate action may be taken when necessary to prevent harm, protect information, preserve intellectual property, or comply with law.
Termination for misconduct does not automatically create a right to a refund.
Provisions involving payment, intellectual property, privacy, liability, dispute resolution, and other obligations that logically continue will survive termination.
37. Service Availability and Changes
Rivera Method may update, correct, improve, replace, reorganize, suspend, or discontinue portions of the Services.
We do not guarantee that every:
Feature
Platform
Instructor
Community function
Product
Live session
Download
Integration
Technology
will remain available indefinitely.
When a material change affects a paid Service, Rivera Method will provide the notice or remedy required by the applicable agreement and law.
38. Disclaimers of Warranties
To the fullest extent permitted by law, the Services are provided on an “as available” and “as is” basis.
Rivera Method disclaims implied warranties of merchantability, fitness for a particular purpose, title, and noninfringement to the extent those warranties may lawfully be disclaimed.
Rivera Method does not warrant that:
Services will always be uninterrupted
Digital materials will be compatible with every device
Information will always be current or complete
A course will produce a particular result
An insurer will accept a submission or argument
A licensing board will accept educational credit
A product will fit or be appropriate for every person
A third-party product will produce a stated outcome
A third-party platform will remain available
This section does not disclaim:
An express written warranty provided by Rivera Method
A valid manufacturer warranty
Remedies for materially defective or incorrect products
Rights that cannot legally be waived
39. Limitation of Liability
To the fullest extent permitted by law, Rivera Method and its owners, employees, contractors, instructors, and representatives will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, including lost income, lost opportunity, lost data, loss of access, or business interruption.
To the fullest extent permitted by law, Rivera Method’s total aggregate liability arising from a particular paid Service or product will not exceed the amount you paid Rivera Method for that specific Service or product during the 12 months preceding the event giving rise to the claim.
For a free Service, Rivera Method’s total aggregate liability will not exceed $100.
These limitations do not apply to:
Fraud
Willful misconduct
Gross negligence where it cannot legally be limited
Liability for personal injury that cannot lawfully be limited
Nonwaivable statutory consumer rights
Other liability that applicable law prohibits us from limiting
Some jurisdictions do not permit certain warranty exclusions or limitations. In those jurisdictions, the limitations apply only to the maximum extent permitted.
40. Indemnification
To the extent permitted by law, you agree to defend, indemnify, and hold Rivera Method harmless from third-party claims, liabilities, losses, and reasonable expenses arising from:
Your unlawful use of the Services
Content you submit
Your infringement of another person’s intellectual-property or privacy rights
Your unauthorized distribution of Rivera Method materials
Your material violation of these Terms
Your misrepresentation of authority to provide records or personal information
This section does not require you to indemnify Rivera Method for Rivera Method’s own fraud, gross negligence, willful misconduct, or conduct that cannot legally be indemnified.
41. Informal Dispute Resolution
Before filing a lawsuit, you and Rivera Method agree to make a good-faith effort to resolve the dispute informally.
A written dispute notice should include:
Your name and contact information
The relevant purchase or Service
A description of the dispute
Supporting information
The resolution requested
Send notices to:
Rivera Hybrid Solutions
222 S Meramec Ave, STE. 202
Clayton, MO 63105
Email: [email protected]
The receiving party will have 30 days to attempt to resolve the matter informally.
Either party may pursue an eligible matter in small claims court without completing an extended informal process when applicable law permits.
42. Governing Law and Venue
These Terms are governed by the laws of the State of Missouri, without regard to conflict-of-law principles.
Any court proceeding arising from these Terms will be brought in:
An appropriate state court located in St. Louis County, Missouri; or
The United States District Court for the Eastern District of Missouri, when federal jurisdiction exists
Nothing in this section deprives a consumer of a protection that cannot be waived under the law of the consumer’s home jurisdiction.
43. Electronic Communications and Signatures
You agree that electronic:
Terms
Disclosures
Notices
Checkout acknowledgments
Records
Signatures
Communications
may satisfy legal writing, notice, and signature requirements to the extent permitted by law.
You are responsible for retaining copies of receipts, agreements, terms, and other transaction records.
44. Changes to These Terms
Rivera Method may update these Terms prospectively.
Material changes will become effective on the date stated in the updated Terms. When reasonably required, Rivera Method may provide notice through:
The website
An account
A community announcement
Another appropriate method
Terms applicable to a completed purchase will not be retroactively changed merely by posting a new version.
The terms presented when a transaction was completed, together with any service-specific agreement, will continue to govern that transaction unless:
The parties agree otherwise
An ongoing Service is validly made subject to updated terms
A change is required by law
Continued use of an ongoing Service after revised Terms become effective constitutes acceptance of the revised Terms.
45. Force Majeure
Rivera Method is not responsible for delay or failure caused by events outside its reasonable control, including:
Severe weather
Natural disaster
Fire
Illness
Emergency
War
Civil unrest
Government action
Labor disruption
Transportation interruption
Carrier delay
Telecommunications failure
Cyberattack
Third-party platform outage
Venue cancellation
Supply interruption
This section does not excuse a refund or other obligation that cannot legally be waived.
46. Severability
If a provision of these Terms is found invalid or unenforceable, that provision will be enforced to the maximum extent permitted or removed to the minimum extent necessary.
The remaining provisions will continue in effect.
47. Waiver
Failure to enforce a provision of these Terms is not a waiver of the right to enforce that provision or another provision later.
A waiver must be in writing and authorized by Rivera Method.
48. Assignment
You may not transfer your account, license, rights, or obligations under these Terms without written permission from Rivera Method.
Rivera Method may assign these Terms as part of a merger, acquisition, reorganization, sale of assets, or transfer of the applicable business or Service.
49. Entire Agreement
These Terms, together with the following, constitute the entire agreement concerning the applicable Service:
The Privacy Policy
The applicable sales or checkout page
Product-specific disclosures
An enrollment or service agreement
An event or speaking agreement
A waiver or informed-consent document
Other terms affirmatively accepted during the transaction
Headings are provided for organization and do not limit the meaning of any provision.
50. Contact Information
Questions, support requests, cancellation requests, and legal notices may be directed to:
Rivera Hybrid Solutions
222 S Meramec Ave, STE. 202
Clayton, MO 63105
Email: [email protected]
Website: RiveraMethod.com