Welcome to Rivera Hybrid Solutions' Shipping Policy. Thank you for shopping with us. Below you will find detailed information about our shipping procedures, options, and policies designed to ensure a smooth delivery of your purchases.
1. Order Processing:
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days.
Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
2. Shipping Rates & Delivery Estimates:
Shipping charges for your order will be calculated and displayed at checkout.
Delivery estimates and shipping rates are based on the shipping method chosen and your shipping address.
Standard shipping usually takes 3-5 business days, while expedited shipping options are available for faster delivery at an additional cost.
3. Shipment Confirmation & Order Tracking:
You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.
4. International Shipping:
We currently ship to select international destinations. Shipping rates and delivery times vary by country.
Please note, international shipments may be subject to import taxes, customs duties, and fees levied by the destination country.
These charges must be borne by the recipient; we have no control over these charges and cannot predict what they may be.
5. Damages:
Rivera Hybris Solutions is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.Please save all packaging materials and damaged goods before filing a claim.
6. Returns Policy:
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.
7. Contact Us:
For any questions regarding our Shipping Policy, please contact us at [email protected]
Policy Updates:
Rivera Hybrid Solutions reserves the right to update or modify this Shipping Policy at any time without prior notice. Your continued use of our website and services following any such changes constitutes your agreement to follow and be bound by the policies as changed.
Thank You:
We appreciate your business and are dedicated to ensuring your satisfaction with our service and products. If you have any concerns or questions during any part of the shipping process, please don’t hesitate to reach out.